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Meet the Team

Explore the diverse backgrounds and talents of the individuals who form the core of Insaight Consultancy. Each team member contributes unique expertise, collectively embodying our commitment to excellence.

Discover the passionate professionals behind our collaborative approach to fostering professional development and growth.

Roshini Visvananthan Founder | Leadership Development Coach | Customer Experience Management Mentor |Accredited HRDC Trainer

Roshini Visvananthan

With 20 years in the L&D field, Roshini brings a wealth of experience as an in-house and consultant trainer for major MNCs and GLCs. Specializing in customer experience, she coaches organizations to optimize their product, processes, and policies.

 

Beyond her corporate roles, Roshini passionately leads the young adults wing of a global NGO, SSSIO, since 2017.

 

Now, as a consultant, she guides organizations in achieving the ideal balance of lower costs, higher customer satisfaction, and increased profits through thoughtful planning of customer and learning & development journeys.

Zuraidah Abd Latiff Learning & Development | Customer Service Expert | HRDC Accredited trainer

Zuraidah Abd Latiff

Zuraidah, with over 25 years as a corporate trainer across telco, technology, recruitment, and online portals, specializes in customer service, sales, quality assurance, team building, and professional development.

 

Adept in instructional design for diverse environments, she believes in tailored training aligned with company goals. Her dynamic approach blends classroom, virtual, and e-learning methods, focusing on practical application and leveraging gamification tech like Kahoot.

 

Renowned for receiving consistent positive feedback, participants note substantial skill and confidence enhancements post-training.

Kamini Visvananthan Human Rights | Labour Rights | ESG | Modern Slavery | Sustainability

Kamini Visvananthan

Formerly a lawyer specializing in Industrial Relations and Employment Law for six years, Kamini gained a unique perspective on dispute resolution and worker-related issues. As the first Human Rights and Social Standards Manager for the Roundtable on Sustainable Palm Oil, she led the development of standards and policies, addressing complex human rights and labor challenges in the palm oil industry globally.

 

Kamini, drawing from her diverse experience, now offers consultancy services in business and human rights, providing advisory services, conducting social impact assessments, and contributing as a Program Manager with Vérite South East Asia, an international labor rights organization committed to ensuring safe, fair, and legal working conditions worldwide.

Darshini Visvananthan Learning & Development | Creative Marketing | Design | Project Management| Mental Health Advocate

Darshini Visvananthan

Darshini Visvananthan is a trainer and coach with a technology project management background, boasting over five years' experience in steering complex projects. Her expertise spans project methodologies, team coaching, and client management, where she excels in building strong relationships, identifying client needs, and driving project success.

With a degree in Psychology and fluency in Bahasa and English, Darshini brings deep insights into human behavior and effective communication, fostering collaboration across diverse teams.

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