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CUSTOMER EXPERIENCE MANAGEMENT

What we offer

CX Certification

  • ISO 10001/10002/18215

  • Certified CX Professional (CCSD)

  • Certified CX Team Leader (CCSD)

  • Certified Interaction Quality Analyst (CCSD)

  • CSM certification by SIRIM

Leadership in CX

CX Skill Development​

  • Communication Skills

  • Managing Difficult Customers

  • Problem Solving & Creative Thinking

  • Business English

Services

At Insaight Consultancy, we specialize in providing comprehensive solutions encompassing training, instructional design, and consulting services across our verticals.

 

Our tailored approach ensures your organization receives strategic support to thrive in these crucial domains.

TRAINING

Seeking effective and tailored training for your team or clients?

Let us handle the design and delivery, ensuring impactful sessions while you focus on the results of our expertly crafted training experiences.

INSTRUCTIONAL DESIGN

Looking to create interesting and engaging training modules to train your employees and customers?

 

Let us take that burden of your back and design them for you. You can still be the trainer but we can do the heavy lifting of design and development.

CONSULTING

Looking for strategic guidance to optimize your organization's performance?

 

Our consulting services provide tailored solutions, empowering you to navigate challenges and achieve sustainable success.

Not sure what would work best for you?

If you are wondering how to improve the overall performance of your organisation and want to ensure that you are investing time and resources in the right place, give us a call to set up a preliminary needs analysis at no cost!

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