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INSAIGHTS

Women in Leadership - My First Encounter

As a 7-year-old girl entering the gates of Sacred Heart Convent Melaka for the first time, I had my first encounter with an amazing...

Strategies for Navigating Workplace Diversity and Fostering Inclusivity in Your Environment.

Envision your workplace as a mosaic, where each piece contributes a unique color to the canvas. Cultural diversity isn't a complex...

Crafting Memorable Customer Experiences with Technology.

Welcome to the age where technology isn't just a tool, it's a companion in the customer journey. As someone who's witnessed the...

Discovering Genuine Connection through Transformative Listening

Opening up a bit today. In my role as a leadership and customer experience trainer, I've been honing listening skills for the past 15...